- Contact addresses
- Responsibility for the online offering:
1 Avlonos street, 2nd Floor
Data protection representation: email@example.com
- Responsibility for the online offering:
- Processing of personal data
Personal data is any information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, collection, deletion, storage, modification, destruction and use of personal data.
- Nature, scope and purpose
We process the personal data that is required to provide our online service in a permanent, user-friendly, secure and reliable manner. Such personal data can fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales, contract and payment data.
We process personal data for the duration required for the respective purpose(s) or as required by law. Personal data whose processing is no longer required will be anonymized or deleted. Persons whose data we process generally have a right to deletion.
As a matter of principle, we process personal data only with the consent of the data subject, unless the processing is permitted for other legal reasons, for example, to fulfill a contract with the data subject and for corresponding pre-contractual measures, to protect our overriding legitimate interests, because the processing is evident from the circumstances or after prior information.
In this context, we process in particular information that a data subject voluntarily and personally provides to us when contacting us - for example, by letter, e-mail, contact form, social media or telephone - or when registering for a user account. We may store such information, for example, in an address book, in a customer relationship management system (CRM system) or with comparable tools. If you transmit personal data to us via third parties, you are obligated to ensure data protection vis-à-vis such third parties as well as to ensure the accuracy of such personal data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of providing our online service, if and to the extent that such processing is permitted for legal reasons.
- Processing of personal data by third parties, including abroad
We may have personal data processed by commissioned third parties or process it jointly with third parties or with the help of third parties or transmit it to third parties. Such third parties are in particular providers whose services we use. We also ensure appropriate data protection for such third parties.
Such third parties are generally located in Switzerland and in the European Economic Area (EEA). Exceptionally, such a third party may be located in a country without adequate data protection, provided that the requirements under data protection law, such as the express consent of the data subject, are met.
- Rights of data subjects
User account There is the right to receive personal data in electronic form, block or delete an account, this as far as other legal requirements such as tax reasons do not restrict this. A data request, blocking or deletion can be requested via contact form. We reserve the right to request documents for proof of identity as well as to charge an administration fee for repeated data requests. According to the user agreement, there is no right to the deletion of contributions, but there is a right to anonymize the user name. Personal data can be changed in the user profile itself. Changes are usually visible immediately or within a reasonable time in the database. We may retain any submitted data for backup, archival, fraud prevention, analysis, compliance with legal obligations, or if we otherwise have a good faith belief that there is a legitimate reason to do so.
- Data security
We take appropriate and suitable technical and organizational measures to ensure data protection and, in particular, data security. However, despite such measures, the processing of personal data on the Internet can always have security gaps. We can therefore not guarantee absolute data security.
Access to our online offer takes place via transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers mark transport encryption with a padlock in the address bar.
Access to our online offering is subject - as is basically any use of the Internet - to mass surveillance without cause or suspicion and other monitoring by security authorities in Switzerland, the European Union (EU), the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police agencies and other security authorities.
- Website use
Cookies can be stored temporarily in your browser as "session cookies" when you visit our website or for a certain period of time as so-called permanent cookies. "Session cookies" are automatically deleted when you close your browser. Permanent cookies make it possible in particular to recognize your browser the next time you visit our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.
In the case of cookies used for performance and reach measurement or for advertising, a general objection ("opt-out") is possible for numerous services via the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
- Server log files
We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, website last accessed in the same browser window (referer or referrer).
We store such information, which may also constitute personal data, in server log files. The information is necessary to provide our online offer permanently, user-friendly and reliably and to ensure data security and thus in particular the protection of personal data - also by third parties or with the help of third parties.
- Tracking pixel
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels - also from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. With pixel counters, the same information can be collected as in server log files.
- Notifications and messages
We send notifications and communications such as newsletters by email and through other communication channels such as instant messaging.
- Success measurement and reach measurement
Notifications and messages may contain web links or tracking pixels that record whether an individual message was opened and which web links were clicked. Such web links and tracking pixels may also track usage of notifications and communications on a personal basis. We need this statistical recording of usage for performance and reach measurement in order to be able to offer notifications and communications effectively and in a user-friendly manner based on the needs and reading habits of the recipients, as well as permanently, securely and reliably.
- Consent and objection
As a matter of principle, you must expressly consent to the use of your e-mail address and other contact addresses, unless such use is permitted for other legal reasons. For any consent to receive e-mails, we use the "double opt-in" procedure where possible, i.e. you will receive an e-mail with a web link that you must click to confirm, so that no misuse by unauthorized third parties can take place. We may log such consents including Internet Protocol (IP) address, date and time for evidence and security reasons.
In principle, you can unsubscribe from notifications and communications such as newsletters at any time. Notifications and messages that are absolutely necessary for our online offer remain reserved. By unsubscribing, you can in particular object to the statistical recording of usage for performance and reach measurement.
- Service provider for notifications and messages
We send notifications and messages via third-party services or with the help of service providers. Cookies may also be used in the process. We ensure appropriate data protection for such services as well.
- Success measurement and reach measurement
- Third party services
We use third-party services in order to be able to provide our online offer permanently, in a user-friendly, secure and reliable manner. Such services are also used to embed content in our online offering. Such services - for example, hosting and storage services, video services and payment services - require your Internet Protocol (IP) address, as such services cannot otherwise transmit the corresponding content. Such services may be located outside of Switzerland and the European Economic Area (EEA), provided that adequate data protection is guaranteed.
For their own security-related, statistical and technical purposes, third parties whose services we use may also process data in connection with our online offering as well as from other sources - including cookies, log files and counting pixels - in aggregated, anonymized or pseudonymized form.
We use payment service providers to process our customers' payments securely and reliably. We only use payment service providers that guarantee appropriate data protection. The terms and conditions of the respective payment service providers, such as general terms and conditions (GTC) or data protection declarations, apply to the processing in each case.
- Success and reach measurement
Third-party applications To analyze the flow of visitors, the service "Google Analytics" is used, which gives the operator anonymized information about visitors and their geographical origin. The terms and conditions of "Google Analytics" apply to this. For the display of fonts, the service "Google Fonts" is used, the conditions of "Google Fonts" apply. In order to increase performance and availability, the website is delivered via the Content Delivery Network of Cloudflare (https://www.cloudflare.com/privacypolicy/). The Sentry service (https://sentry.io/privacy/) is used to improve the technical stability of our platform by monitoring system stability and identifying code errors. Sentry serves these purposes alone and does not evaluate data for advertising purposes. User data, such as device details or time of error, is collected anonymously and is not used in a personalized manner and is subsequently deleted. Cookies Cookies are used to store session data after a login as well as to measure visitor flows anonymously. Cookies are not shared with third parties or made available to third parties.
- Final provisions